by Brittain Ladd | Mar 7, 2023 | AI, No Retreat, No Surrender, Retail
Amazon has announced that they’re closing eight Amazon Go stores located in Seattle, San Francisco and New York City. Amazon operates 29 Amazon Go stores – they will soon only operate 21. Amazon stated that closing the stores is a normal part of business, and...
by Brittain Ladd | Mar 5, 2023 | AI, No Retreat, No Surrender
On the day that ChatGPT was unveiled, I wrote this paragraph on a post: “ChatGPT just made the metaverse irrelevant. Meta and other companies pursuing the metaverse will now have to pivot. Why? The metaverse is a neat idea but AI can destroy companies...
by Brittain Ladd | Mar 4, 2023 | Delivery, No Retreat, No Surrender
During multiple supply chain conferences in 2022, DoorDash, Uber, Instacart, Grubhub, Amazon, Walmart, Target, Domino’s, McDonald’s, Walgreens, CVS Health, and Yum! Brands, to name a few, were among the companies asked this question: What do you want to...
by Brittain Ladd | Oct 23, 2022 | Newsletter, No Retreat, No Surrender
Ernest Hemingway wrote, “Every man has two deaths, when he is buried in the ground and the last time someone says his name. In some ways men can be immortal.” How very true. Today, October 23, 2022, is the 39th anniversary of the deadly terror attack...
by Brittain Ladd | Sep 25, 2022 | Newsletter, No Retreat, No Surrender, Retail
Retailers fail or succeed for one reason – the ability of their CEO to do their job. I can make the argument that Walmart is doing very well as a company thanks to the leadership of their CEO, Doug McMillon. I would be remiss if I didn’t mention that I...
by Brittain Ladd | Aug 30, 2022 | No Retreat, No Surrender
GETTY Read original article on Forbes As management guru Peter Drucker is often quoted as saying, “The purpose of a business is to create and keep a customer.” Few CEOs would argue with this point. However, most CEOs would argue that creating and retaining customers...
