by Brittain Ladd | Jun 22, 2021 | Delivery, Grocery, Retail
GETTY Read original article on Forbes Prior to the pandemic, online grocery shopping accounted for just 5% of all grocery sales in 2019, according to data from Mercator Advisory Group. As of February 2021, online grocery shopping had increased 230% from pre-pandemic...
by Brittain Ladd | May 25, 2021 | Delivery, Retail
Forbes Communications Council members share the various ways automated delivery has impacted their industry during the pandemic. PHOTOS COURTESY OF THE INDIVIDUAL MEMBERS. Read original article on Forbes 1. Better Personalized Messaging In engaging with customers and...
by Brittain Ladd | May 17, 2021 | Grocery, Microfulfillment, Retail
GETTY Read original article on Forbes Surging e-commerce sales appear to be accelerating demand for logistics automation as retailers adjust their business models to adapt to changing economic conditions and consumer behavior. One of the industries that has been most...
by Brittain Ladd | Jan 31, 2021 | Retail
One of the most read and quoted books on military strategy and tactics is called The Art of War written by Sun Tzu, a Chinese general, philosopher, and military strategist. One of Sun Tzu’s most famous observations is that “All warfare is based on deception.” I like...
by Brittain Ladd | Jan 20, 2021 | No Retreat, No Surrender, Retail
I often write about the topic of retail strategy because I find the topic interesting, and I have a way of coming up with ideas that generate a lot of interest from Wall Street, retail analysts, business executives and casual followers of the retail industry. For...
by Brittain Ladd | Jan 11, 2021 | Retail
GETTY Read original article on Forbes Prior to COVID-19, most retailers were operating with the same business models that they had used for years. When COVID-19 hit, many retailers were identified as being nonessential, resulting in their stores being shut down for...
