by Brittain Ladd | Sep 11, 2020 | Delivery, E-Commerce, Grocery, No Retreat, No Surrender, Retail
A challenge faced by all retailers that offer last mile delivery is how to reduce the cost of the delivery. For example, a delivery made to a customer within a two-mile radius of a store or a fulfillment center will cost a retailer between $10 to $15. Grocery...
by Brittain Ladd | Jul 10, 2020 | Articles, Delivery, E-Commerce, Grocery, Retail
I had the pleasure of recently speaking with Louis Borders, the founder of Borders bookstores, and the first heavily-automated online grocery retailer, Webvan. I didn’t just interview Borders and ask him the same questions he’s already been asked hundreds...