by Brittain Ladd | Aug 11, 2026 | Grocery, Retail
Kroger CEO Greg Foran, has once again proved that he is raising the bar on talent across the company. Foran is also proving that he’s not protecting the status quo, and that he is determined to make Kroger a better company. Kroger has announced that Nathan Faust, has...
by Mindee Forman | May 20, 2026 | Grocery, Newsletter, No Retreat, No Surrender, Retail
Overview I wrote this article based on my experience consulting for Kroger, years of research on grocery, retail, supply chain, logistics, technology, artificial intelligence, corporate governance, and business strategy, and dozens of discussions with current and...
by Brittain Ladd | Sep 22, 2023 | Delivery, E-Commerce, Grocery, Logistics, Retail
Shopping at Whole Foods certainly has it’s advantages. For example, being able to purchase the freshest of the fresh organic fruits and vegetables, and finding unusual items not carried by most grocery retailers. Whole Foods has developed a loyal cult following...
by Brittain Ladd | Sep 14, 2023 | Delivery, E-Commerce, Grocery, Microfulfillment, Retail
Whenever I’m asked to name the worst business models I’ve seen, I always say the following: By far, one of the worst business models ever created is online grocery ordering and delivery. On average, grocery retailers lose between $7 to $15 on every online...
by Brittain Ladd | Aug 9, 2023 | No Retreat, No Surrender, Retail
There comes a point in time when individuals and companies must face the facts and accept reality. Amazon, for example, has been touting since 2013 that they would become the leader in delivering packages that weighed five pounds or less via drones. Amazon isn’t close...
