Articles

The CEO’s Delimma

The CEO’s Delimma

OpenAI released ChatGPT on November 30, 2022. After reviewing ChatGPT, I knew I was witnessing something special - like witnessing the unveiling of the Apple iPhone in 2007. Apple's foldable phone that should be released by October, has the potential of becoming...

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Walmart’s Instacart and Amazon Killer

Walmart’s Instacart and Amazon Killer

Individuals like to reach out to me off the record to ask for my opinion on strategy, robotics, and operations. In return, they provide me with information. For example, for nearly 2.5 years, I’ve had discussions with individuals from Walmart and dunnhumby about...

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We Run Our Company, Not You

We Run Our Company, Not You

Crime has become so rampant that many retailers have chosen to lock up nearly all of the products in their stores behind plexiglass. I recently stated in a post, "Retailers that lock up their products lock out their customers. Far too many stores have become...

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