by Brittain Ladd | May 17, 2023 | Logistics, No Retreat, No Surrender, Retail
I continue to be amazed at the number of articles being written by so-called experts claiming that delivery speed isn’t important to customers. The individuals quoted in the articles are making the same mistake – they assume all customers are alike. That is...
by Brittain Ladd | May 16, 2023 | AI, Logistics, No Retreat, No Surrender, Retail
I’m in Florida this week with a technology client that I advise. The primary topic of discussion is AI followed by more AI. The company has no choice. AI has changed everything related to business. Twitter has hired a new CEO. Makes sense. Elon Musk has more important...
by Brittain Ladd | May 15, 2023 | Grocery, Microfulfillment, No Retreat, No Surrender, Retail
One of the most interesting grocery markets in the world is located in Australia. Woolworths Group, is the dominant grocery retailer followed by Coles Group. The two retailers have engaged in some of the most ferocious battles ever seen in the grocery industry. I’ve...
by Brittain Ladd | May 14, 2023 | Grocery, No Retreat, No Surrender, Retail
I wake up at 4 AM to go work out. Before I go to the gym, I check for messages. I communicate with people from around the world on LinkedIn including the press, students, professors, consultants, and executives. I’m grateful for the opportunity to interact with so...
by Brittain Ladd | May 13, 2023 | No Retreat, No Surrender, Retail
OpenAI released ChatGPT on November 30, 2022. After reviewing ChatGPT, I knew I was witnessing something special – like witnessing the unveiling of the Apple iPhone in 2007. Apple’s foldable phone that should be released by October, has the potential of...
by Brittain Ladd | May 9, 2023 | Delivery, No Retreat, No Surrender, Retail
Amazon continues to look for ways to reduce their shipping costs while also providing opportunities for customers to order more products. Amazon is a perfect example of a company going through growing pains while facing increased competition. For example: ➡ Amazon is...
