by Brittain Ladd | Jul 16, 2026 | AI, Newsletter, Retail
I recently became aware of a fascinating robotics program implemented by the Mayo Clinic. I learned of the program from a reporter who contacted me and asked for my opinion on the topic of robots in hospitals. She casually mentioned that the Mayo Clinic is using...
by Brittain Ladd | Jul 13, 2026 | Retail
McDonald’s has made one mistake in its history that cost more than all the others combined. Understanding that mistake explains the biggest opportunity in the restaurant industry today, and why one founder in Phoenix is better positioned to capture it than...
by Brittain Ladd | Jul 13, 2026 | AI, Logistics, Retail, Strategy
Game theory tells you what position you must hold. Statistics tells you the odds your plan actually gets you there. Almost no company computes either. Ask a Fortune 500 strategy team what their plan is, and you will receive a narrative: a market thesis, a three-year...
by Mindee Forman | Jun 12, 2026 | Logistics, Retail
In July 2023, I published an article titled: “Is Automation Inside Rivian Vans the Next Opportunity for Amazon?” My argument was simple: The future of last-mile delivery would not be determined solely by autonomous driving. The bigger opportunity was...
by Mindee Forman | May 20, 2026 | Grocery, Newsletter, No Retreat, No Surrender, Retail
Overview I wrote this article based on my experience consulting for Kroger, years of research on grocery, retail, supply chain, logistics, technology, artificial intelligence, corporate governance, and business strategy, and dozens of discussions with current and...
by Mindee Forman | May 12, 2026 | Retail, Strategy
I’m frequently asked why I share my opinion. For example, several LinkedIn members questioned why I posted about Uber and Rivian, and stated to me that “Uber and Rivian will never partner.” 🤔🤔🤔 Were they right? Should I have deleted my post? Why do I...
