by Brittain Ladd | Jul 25, 2023 | Autonomous Vehicles, No Retreat, No Surrender, Retail
I first started writing about the concept of mobile stores in 2010. I coined the phrase, “Hail a store” because I thought consumers should be able to access groceries and other products as easily as hailing an Uber. When I wrote an article about Robomart,...
by Brittain Ladd | Jul 10, 2020 | Articles, Delivery, E-Commerce, Grocery, Retail
I had the pleasure of recently speaking with Louis Borders, the founder of Borders bookstores, and the first heavily-automated online grocery retailer, Webvan. I didn’t just interview Borders and ask him the same questions he’s already been asked hundreds...
by Brittain Ladd | Apr 5, 2020 | Articles, Autonomous Vehicles, E-Commerce, Grocery
Prior to the COVID-19 pandemic, retailers in the United States were focused on remodeling their stores and improving the in-store experience for customers. Supposed retail experts and grocery analysts argued vociferously that the only way for retailers to be able to...
by Brittain Ladd | Mar 13, 2020 | Articles, E-Commerce, Grocery
Google the words “grocery retailing” and invariably, millions of articles will appear advocating the importance and growth of online grocery sales. Currently, online grocery sales account for around 4% of the grocery market. Most retail analysts predict...
